Frequently asked questions

How to get support ?

If you don't find the answer for your problem on our site, contact one of the moderators from the Contact page or write a mail to our support team if it's more urgent.

Which membership types are available ?

The site usage is free for any member but if you need more functionalities for professional usage you can start a paid membership for the announced functions on the explanation about different membership types.

In some cases, the administrator or moderators assign a special membership type to specifically elected members. This special membership type is not visible in your profile : it will display "Free membership" but the functions have been overruled.

What other services are to be expected in the future ?

Rome is not built in 1 day, so does our site. We are continuously evolving and we listen to the suggestions of our members. We have a quick list of mid term plans listed on page of planned expansions which are based on user input, so far. If you want to express your priority or if you have your own suggestion that is not listed yet, feel free to tell us via

How to upload photos to my albums ?

The hints in our article "How to upload photos" will help you.